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Hi ,
If you're running Google Ads right now — there's a small update worth knowing about. Let me tell you!
Google Ads can now report new customers without changing your bidding.
Until now, advertisers who wanted Google's new-vs-returning customer reporting often had to enable "Bid higher for new customers" too.
Even if they didn't actually want Google to bid differently.
Now Google is rolling out a separate "Report on new customers acquired" option.
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The change in one glance
Before: Turn on a new-customer bidding setting → get the reporting
Now: Turn on the reporting → keep bidding unchanged → decide what to optimize later
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Don't just check another number. Ask better questions.
Once you start looking at customer acquisition separately from overall conversions, campaign performance can tell a very different story.
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Which campaigns look great on ROAS but rely heavily on existing demand? |
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Brand vs. non-brand: where is actual acquisition happening? |
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Search vs. Performance Max: which campaigns are doing the harder job of finding new buyers? |
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Already spending on Google Ads? Put the account under a microscope.
Connect it to Vaizle AI, ask what you actually want to know, and follow the numbers until you find the campaign, spend shift or performance change worth acting on.
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Start with one question
"Which campaigns look healthy on ROAS but are quietly getting more expensive to convert?"
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No hunting through five reports. Ask, follow up, compare campaigns, and dig deeper from the same chat.
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One thing worth remembering
Google's definition of a "new customer" is only as good as the customer signals available to it.
First-party customer lists and purchase-level customer status still matter if you want the split to reflect your actual customer history.
The bigger win here is simple: measure first, understand what's happening, then decide whether Google should bid differently for new customers.
I went deeper into how the new reporting works, the old $0.01 workaround, and the analyses worth running in the full breakdown.
Read the full breakdown →
If you're already running Google Ads, try analyzing your account in Vaizle AI and see what stands out.
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NJ
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Nitan Jain
CEO, Vaizle
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